Rider Heights

5'57"-6'5" (170-200 cm)

Bike Weight

74 lb (33.5 kg),                                                                                                  66.5 lb (30 kg) with battery removed

Payload

375 lb (170 kg)

Rear Rack Payload（Optional）

120 lb (54.4 kg)

Handlebar Height

49" (124.5 cm)

Reach

27" (68.5 cm)

Seat Height

From ground: 33" - 42" (83.8 - 106.6 cm)

Total Length

76" (193 cm)

Wheelbase

47.5" (120.6 cm)

Seat Tube Length

18" (45.7 cm)

 

Measuring Guide
The term "real inseam" refers to the measurement of the inside length of your leg, from where your body makes contact with the bicycle seat down to the floor. It's important to note that this measurement is often one to two inches greater than your pant length. To ensure accuracy, it's advisable to take this measurement yourself. This figure is essential for consulting sizing charts, helping you determine the best fit among various bike models.

 

Measurement Instructions
Prepare by gathering the necessary items:
    1. A medium-width hardcover book
    2. A measuring tape
    3. A wall to lean against
    4. A helper, like a friend or family member

To start, put on the shoes you typically wear for biking. Stand with your back against the wall and spread your feet approximately 7 inches apart—mirroring the stance you'd have while standing over a bike with both feet flat on the ground.

Next, take a hardcover book and position it spine-up against the wall. Push it upward into your groin area firmly to simulate the bike's saddle. This method might feel slightly uncomfortable but is crucial for ensuring a safe and comfortable bike size.

If you have assistance, have them measure from the floor to the book's spine while you keep the book steady. If you're alone, maintain the position of the book with one hand and use the other to measure from the ground to the top of the book's spine.

Our policy lasts for 7 days. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The e-bike must have less than 10 kilometers on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use, and must be in the same packaging and condition that you received it. Additionally, it must include all items that were inside the box, such as the charger, keys, hardware, etc.

We take pride in delivering a quality product. Therefore, we build, test, and inspect all of our bikes prior to shipping.

New and unused bikes are subject to a 0% restocking fee. If the bike is used and has less than 10 km on the odometer, it is subject to a 30% restocking fee.

The customer is responsible for arranging the freight to return the product to our facility. The average cost to ship a bike across Canada is up to $250. The bike needs to be returned in its original packaging.

Please note that returning a bicycle to us is time-consuming for you and for us. If you are unsure if the bike will fit you, please contact our customer service, and they will guide you.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase without any confirmation from us.

There are certain situations where only partial refunds are granted, such as if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.

All electrical parts, such as the controller, display, lithium battery, etc., are final sales and cannot be returned or exchanged.

Box size: 153x30x85 cm

G W: 33 kg

N W: 30 kg

Free shipping in Canada 

 

We have long-term partnership relationships with logistics companies such as UPS, FedEx, and Canpar. Our warehouse is located in Surrey, BC. Usually, you will receive the Lankeleisi products you ordered on our website within 5-7 days after placing your order.