"Hello, I'm Joanna, a customer service specialist at Cypress ebike. I'm delighted to assist you with any questions related to Cypress products. You can contact me through the live chat in the bottom right corner or send an email to my address at firstname.lastname@example.org. Thank you for your attention."
At Cypress Bikes, we entrust UPS for our shipping needs. We provide complimentary delivery for all accessories. However, a shipping fee will be applied for bikes. The cost for shipping bikes will vary based on the destination. Orders are dispatched from our warehouse within 2 business days (excluding weekends and holidays). Depending on UPS, deliveries may take between 3-7 business days.
Destination & Shipping Costs
British Columbia, Alberta, Saskatchewan, Manitoba, Quebec, Ontario, Newfoundland and Labrador, and Yukon.
Shipping Method: Standard Shipping
Shipping Time: Dispatched from our Surrey, BC warehouse: 5-7 business days.
Accessories & Parts: Free
Bikes: Variable, based on destination.
CYPRESS BIKES WAREHOUSE:
Our primary warehouse is conveniently situated at:
17665 66A Ave #609, Surrey, BC, Canada.
Typically, orders are dispatched within 1-2 business days and take between 3-7 business days to reach our customers. For more in-depth after-sales details, please consult our return and warranty policies.
TRACK YOUR ORDER:
Upon dispatch of your order, a shipping confirmation email will be sent to the email address associated with your order. You can also monitor your order's status by logging into your account on our website. Should you require any additional information or assistance, please don't hesitate to contact our support team at email@example.com.
Shop with confidence at Cypress Bikes - your order's safe and timely delivery is our utmost priority!